Tourism Troubles — NIYA'S VIEW

As the coronavirus pandemic takes over, there have been changes in travel and tourism industry.

Coronavirus pandemic lockdown image. Photo: BBC.

Countries have closed borders. The BBC has shown in detail lockdown measures in place. Airlines have suspended staff. International airports have seen a massive drop in tourist traffic. Who is really purchasing flights these days? Bloomberg reported that Skyscanner, the metasearch travel agency is monitoring air travel interest to determine signs of recovery. Transportation revenue has fallen significantly. The Guardian stated that European airlines are expected to lose $76bn in passenger revenue. Will there be aid packages to maintain these businesses is what I wonder? Hotels aren’t even open anymore. It’s a sign that it won’t quite be back to business as usual anytime soon for bookings. So much in fact that, Booking Holdings is expected to pursue layoffs soon, according to Financial Times.

How will the travel industry change after the pandemic? Numerous countries may have new rules for entry. I’m not too sure about those long luxurious spontaneous trips we were all dreaming of. I think consumers will expect more of a full customer experience to justify why they’re taking the trip in the first place. It will have to have meaning. Sustainable and ethical practices will have be well above par to capture attention and make an impression. Will people still want to visit the seven wonders of the world since they’re such crowded places? Maybe small trips and wellness retreats will kick in to the traveler’s journey. For sure, I’m hoping for less queues.

While taking our flights, middle seats may be left empty for space. On the plane itself, there may be new sanitary requirements and routines for staff and passengers. At hotels, there may be less physical interactions and more virtual encounters. This will be a trying time for all of us. Forbes stated that the U.S. travel industry will lose $910bn. I’m sure the enjoyable experiences will continue one day as we all for the new norm in travel.